Google reviews, asked for and answered
Most happy customers never leave a review. Not because they were unhappy, but because nobody asked while it was still fresh.
$197 USD/month
Asking stops being awkward
A link and a QR code, sent automatically, so you never have to work up to it.
Every review gets a reply
Written in your voice and posted without waiting for you to notice it.
The count actually moves
The gap between fourteen reviews and a hundred and twenty is who asks, every time.
Getting them
- Requests go out by text and email to past and current customers
- A branded link and a QR code for the invoice or the truck
- Follow-ups, so the ones who meant to do it actually do it
- Customers asked for a photo while they are at it, which carries more weight than words
Answering them
- Every new review read and answered automatically, in your voice
- Replies written to mention what you actually do and where
- Published straight away, or held for your okay first
- One and two star reviews checked against Google policy, and flagged if they break it
Seeing them
- One dashboard for every review across your locations
- Filter by rating, date or sentiment when you want to look
- A nudge if the reviews go quiet, because that is how these things die
- Nothing to maintain if you would rather not
Software will sell you the buttons. Somebody still has to press them.
Review tools on their own start around $299 a month, usually on an annual contract, and then hand you a login. You are still the one writing every reply and remembering to ask.
Here the asking and the answering both happen without you.