Ownership & trust
Privacy & terms
What you own and what happens if you leave, plus the two documents behind it. We keep these in plain English because that's how we talk. If anything here is unclear, ask us.
Ownership & trust
What you own, what we maintain, and what happens if you leave. A managed system should be easy to explain, and it shouldn't hide who owns the business data or what the service can promise.
Plain commitments
- Your client data and original assets stay yours. The written agreement identifies those items before payment.
- Website and system terms are written down. Ownership, access, management and maintenance are confirmed in writing before payment.
- Cancellation has written terms. Timing, available exports, continued access and offboarding are confirmed in writing before payment.
- Automated messages follow rules you approve. Business facts, confirmations, reminders, review requests, campaign wording and routing are configured from information and approvals you provide.
- A real system, without invented results. We build and manage specific parts of how customers find you, contact you and hear back. We don't guarantee traffic, leads, rankings, customers, jobs, revenue, growth, or return on investment. Demonstrations are labelled, and published customer examples require permission.
- Terms are clear before payment. Price, setup, scope, service term, usage boundary, ownership, cancellation and your responsibilities are all confirmed in writing first.
What we do with an audit request
When you send an audit request through this site, the details go into our customer system so we can prepare the report. We use them to identify your business, prepare and verify the audit, deliver it, correct mistakes, and talk it through with you if you want that.
Public information about your business, such as your website, Google profile, reviews, listings and local visibility, may be recorded with the date and source so the findings can be reproduced later.
Don't send passwords, logins, customer lists, or private customer information in an audit request. We don't need them and we don't want them.
Requesting an audit doesn't sign you up for text marketing or an automated nurture sequence. If you tick the box to be texted, that permission is recorded separately and you can withdraw it any time by replying STOP.
Message and data boundaries
Automation supports your team. It doesn't replace your judgment. Your business stays responsible for providing accurate facts, honouring commitments to customers, doing the work, and closing the job.
- Customer confirmations, missed-call text-back, reminders, review outreach and campaigns use wording and routing you configure with us.
- Outreach to your customers requires you to provide the appropriate permission and an accurate contact list.
- We collect and store only what's needed to operate the website and customer system included in your plan.
- Access is limited to the people and connected services needed to support and run the account.
- Carrier and usage costs are separate, and we tell you the number before anything is turned on.
What cancellation means
- Client data and original business assets remain yours.
- Website and system ownership is confirmed in writing before payment.
- Available data exports and their format are confirmed in writing before payment.
- Cancellation timing, access and offboarding responsibilities are confirmed in writing before payment.
- No ownership, export or transfer term should be assumed beyond the written agreement.
Know what you get before you decide. The walkthrough call covers the complete scope, price, usage boundary, ownership, your responsibilities, and cancellation.
Privacy policy
· 21ADA Inc., British Columbia, CanadaWhat we collect
When you request a free audit or contact us. Your name, business name, work email, business phone number, service area, and any links you give us, such as your website or Google Business Profile. If you tick a box consenting to texts, we record that consent, when you gave it, and the exact wording you agreed to.
When you browse the site. We don't run analytics or advertising trackers on this site, and we don't set cookies for them. Our hosting provider keeps standard server logs, including IP address and the pages requested, to deliver the site and keep it secure. If we add analytics later we'll update this section first.
When you become a client. The business information needed to run your service. That is covered in more detail in your client agreement, which governs if the two ever conflict.
Public information about your business. When you request an audit, we look up publicly available information: your website, Google listing, reviews, and search results.
We don't collect payment card details on this website.
What we use it for
To prepare and deliver the audit you asked for. To respond when you contact us. To follow up about your audit and our services, where you've agreed to that. To run and improve the website. And to meet legal requirements, like keeping records of consent and opt-outs.
We do not sell your personal information. We do not buy contact lists to text people.
Texts and calls
If you give us your number and consent, we may text or call you about your audit and our services. Consent is not a condition of buying anything, and you can get the audit without it.
Reply STOP to any text to opt out. We keep suppression records so it sticks. Reply HELP for help. Message and data rates may apply. Message frequency varies.
For Canadian recipients we follow CASL: express consent, identification, and an unsubscribe path in every commercial message. For US recipients we follow the TCPA and applicable state rules.
Analytics and cookies
We use Vercel Web Analytics, which does not set cookies and does not track you across sites. We also use Google Analytics, which does set cookies to measure how the site is used, such as which pages get visited and where visitors arrive from. You can opt out with Google’s browser add-on, or by blocking cookies for this site. Nothing on this site sells your data.
Who we share it with
Service providers who help us operate, each under their own confidentiality and security obligations, and each receiving only what it needs to do its job:
- HighLevel, our customer platform, for contact records, messaging and scheduling
- Vercel, for website hosting
We may also disclose information if the law requires it, or as part of a business transaction such as a sale or merger, with notice where required.
Where it's processed
We operate from Canada and the Philippines, and our service providers process data in the United States and other countries. By using the site you understand your information may be processed outside your home jurisdiction, with protections that may differ from local law.
How long we keep it
Audit requests and related communications: 24 months after last contact, then deleted or anonymized. Consent and opt-out records: as long as the law requires. Client records: per the client agreement and legal retention requirements.
Your choices and rights
You can ask what personal information we hold about you, ask us to correct it, or ask us to delete it, subject to records we're legally required to keep, such as the record that you opted out. Email hello@doparoot.com and we'll respond within 30 days.
If you're in Canada and unsatisfied with our answer, you can contact the Office of the Privacy Commissioner of Canada or the BC OIPC. Residents of some US states have similar rights under state law. We honour requests regardless of which side of the border you're on.
Children
Our site and services are for businesses. We don't knowingly collect information from anyone under 18. If you believe we have, tell us and we'll delete it.
Security
We limit access to the people and services that need it, use delegated access instead of collecting passwords, and avoid gathering sensitive information we don't need. No provider can promise perfect security, and we won't pretend to.
Changes
If we change this policy we'll update the date above. For material changes affecting how we use information you already gave us, we'll make reasonable efforts to notify you.
Website terms of use
By using doparoot.com, you agree to these terms. If you don't agree, don't use the site.
What this site is
Information about our services, and a free audit you can request. Content here is general information. It isn't professional advice and it isn't a contract.
Our paid services are the Core managed system and its optional add-ons, Google Visibility and AI Front Desk. Prices and descriptions on this site are current at the time of publishing and may change. Nothing on this site is an offer you can accept by itself, and signing up for a paid service happens through a separate written client agreement that sets out the scope, the fees, the usage costs billed separately, and the terms of cancellation. If these terms and a signed client agreement ever conflict, the client agreement wins.
The free audit
The audit reports publicly available information about your business: search results, listings, and reviews. It's provided as-is. Data sources can be wrong, incomplete, or out of date, and search results change constantly. It's a snapshot to inform a conversation, not a certified analysis. Requesting it costs nothing. It doesn't obligate you to buy anything, or us to accept you as a client.
No promises about results
Nothing on this site guarantees rankings, visibility, leads, jobs, revenue, or any business outcome. Google, your competitors, demand, and your own operations are outside anyone's control, and we say so rather than pretend otherwise.
Acceptable use
Don't misuse the site. No scraping at scale, no probing or breaking security, no submitting other people's information without authority, no running audits on businesses to harass them, and nothing unlawful. We can refuse or cancel audit requests that look abusive.
Your submissions
Information you submit must be accurate and yours to give. If you submit someone else's contact details, that's on you, and you confirm you had the authority to do it.
Our content
The site's text, design, and branding belong to 21ADA Inc. Don't copy or republish it commercially without permission. Fictional demo businesses shown on this site are illustrations. They are not clients and not testimonials.
Third-party tools and links
The site embeds and links third-party tools and sites we don't control. Their terms and privacy practices are their own, and we're not responsible for them.
Disclaimers and limitation of liability
The site is provided "as is" and "as available," without warranties of any kind to the maximum extent the law allows. To the same extent, 21ADA Inc.'s total liability for claims arising from your use of this website is limited to CAD $100, and we're not liable for indirect, incidental, or consequential losses, including lost profits or lost business. Some jurisdictions don't allow certain limitations, so parts of this may not apply to you.
Indemnity
If your misuse of the site causes a third-party claim against us, you'll cover our reasonable resulting costs.
Governing law
These terms are governed by the laws of British Columbia and applicable Canadian federal law, and disputes go to the courts of British Columbia.
Changes
We can update these terms. The date above shows the current version. Continued use after changes means acceptance.
Contact
hello@doparoot.com · 21ADA Inc., British Columbia, Canada