Day 0
Pick the leak
Choose one source where follow-up already slips: after-hours calls, voicemail, no-answer calls, quote follow-up, screenshots, forms, or a messy inbox.
Pilot workflow
Doparoot is a managed service first. We build the first follow-up path with the business, operate the ticket screen, and keep only what proves useful.
Doparoot ticket screen
Pilot workflow · active queue preview
12
Open
3
Urgent
7
Handled
Active tickets
Follow-up captured
Owner
Owner assigned
Due
Today
Review-risk item
Owner
Manager
Due
Now
Receipt carry-forward
Owner
Coordinator
Due
5pm
Pilot shape
The pilot should not become a giant custom software build. It should make one painful source visible, route urgent work, and create a receipt the business can judge every day.
Day 0
Choose one source where follow-up already slips: after-hours calls, voicemail, no-answer calls, quote follow-up, screenshots, forms, or a messy inbox.
Days 1-3
Define ticket types, owners, urgent triggers, human-review rules, and what the 5pm receipt needs to show.
Week 1
Doparoot turns the chosen source into customer, need, proof, urgency, owner, next step, status, and receipt history.
Weeks 2-3
Review corrections, missed context, urgency mistakes, and team behavior. Keep the system practical instead of overbuilt.
Day 30
Look at captured tickets, urgent alerts, handled confirmations, carry-forward work, and whether the responsible person wants the receipt to continue.
one managed intake source
ticket type and routing rules
urgent alert rules
human-review guardrails
daily 5pm receipt
weekly correction review
first-week proof report
30-day continue, expand, or stop recommendation
one person who can approve the first source
real missed-call, voicemail, screenshot, form, or inbox examples
rules for what counts as urgent
a responsible person for the 5pm receipt
permission to correct the system when reality is messier than expected
One source keeps setup practical and prevents the first pilot from becoming a messy integration project.
The receipt shows whether the system is actually changing follow-up behavior.
The first week should already show captured items, urgent routing, and corrections.
Decision rule